We have a Custom Snippets feature which allows the insertion of arbitrary HTML code in our web platform. This is similar to how you would add Google Analytics or an Intercom chat bubble to a website. Why not display your Support Desk widget to allow colleagues to easily raise tickets?
This feature is intended for use cases like chat widgets rather than changing the look or behaviour of Workvivo e.g. changing the font colour.
If you would like to provide us with HTML code, one of our engineers will vet it and add it if approved. This HTML snippet should be written by an experienced web developer.
Below is an example of the Support Desk widget, the customer has called it 'Oasis Chat'.
Please bear in mind that Workvivo cannot monitor or support the working of this code so the snippet may need to be removed if there are any unexpected effects or if the custom snippet is incompatible with elements of an evolving platform.