Here are some sample Survey questions that you could set up and use to measure your employees' engagement and wellbeing and or satisfaction while working remotely.
Remote Working Survey Questions
Productivity
- How easy or difficult has it been for you to adjust to remote working? (1 - 5 where 1 is Easy)
- What is the biggest challenge you have encountered whilst working remotely? (Free text)
- How satisfied are you with the level of your productivity while working remotely? ( Scale of 1 - 5 where 1 is Very Satisfied)
- Are the remote working tools meeting your needs? (Yes / No)
- Having experienced remote working to this extent – what would be your optimum number of working from home days per week in the future? (1-5 days from home)
- If given the option, would you like a hybrid approach to your working structure so you could work from both the office and at home/remotely? (Yes / No)
- Have you been enjoying working remotely from home? (Yes / No)
- I understand the changes expected of me in the way I perform my work, now that I am delivering this remotely (1 - 5 where 1 is Strongly Agree)
- Within my current remote working arrangements, I have what I need to perform my job effectively (1 - 5 where 1 is Strongly Agree)
- Do you have access to the resources and all you need to work remotely (equipment, supplies)?( Yes / No)
- Are you able to easily log into the systems that you require? (Yes / No)
- Have you encountered any technical difficulties when working remotely? (Yes / No)
- How satisfied are you with the level of support you are getting from ORGANIZATION as you work remotely? (Scale of 1-10 where 10 is Extremely Satisfied)
No Meeting Window
- Would a company-wide ‘no meetings window’ be helpful for you right now? (Yes / No)
- What duration should this window be? (2 hrs, 3 hrs, 4 hrs)
- What time would the window begin? (Morning, Lunchtime, Afternoon)
Communications
- Has the number of 1:1s with your manager changed since working remotely? (Increased / Decreased / Stayed the Same)
- Do you think your team could continue to communicate and collaborate effectively if a new working structure with full time and part time remote working was introduced? (Yes / No)
- My manager makes an effort to keep in touch with me individually during remote working (1 - 5 where 1 is Strongly Agree)
- Do you think company communications in relation to annual leave, pay, market conditions and business impact have been clear and timely? (1 - 5 where 1 is Strongly Agree)
- What should we stop doing (or do less of ) at this time ? (Free text)
- How satisfied are you with the employee communications being issued by ORGANIZATION? (Scale of 1-10 where 10 is Extremely Satisfied)
- How satisfied are you with the support you are getting from your manager?(Scale of 1-10 where 10 is Extremely Satisfied)
Wellbeing
- Are you taking steps to protect your mental health during this difficult time? (Free text)
- The health and wellbeing of employees is promoted in this organisation (1 - 5 where 1 is Strongly Agree)
- If there was one thing that ORGANIZATION could do to improve my wellbeing it would be… (Free text)
- I believe that the actions that the ORGANIZATION has taken in recent weeks, demonstrates that they care for my health and wellbeing. (1 - 5 where 1 is Strongly Agree)
- I believe that the ORGANIZATION cares for my health and wellbeing. (1 - 5 where 1 is Strongly Agree)
- I know where to find wellbeing information and support related to the Employee Assistance Programme (1 - 5 where 1 is Strongly Agree)
- I know where to find wellbeing information and support related to the Covid-19 Information (1 - 5 where 1 is Strongly Agree)
- We care about each and every one of our employees mental and physical wellbeing. How are you coping during these difficult times due to the global pandemic? (Free text)
- Are you taking steps to protect your mental health during this difficult time? (Yes / No)
- Are you taking steps to protect your physical health as you work remotely? (Yes / No)
- What is your primary concern over the impact of Covid 19? (Custom Response type: Family, Personal Health, Employment, Financial, Travel restrictions, Children education, Childcare)
- How can the team support your needs better? (Free text)
- How often do you take a break from your screen during the day? (1-2 times, 3-4 times, 4-5 times, more than 5 times, more than 7 times)
- Have you any tips that have helped you to achieve a healthy balance as you work remotely? (Free text)
- How positive is your remote working experience? (1 – 5 where 1 is Positive)
- What are you enjoying most about remote working? (Free text)
For help setting up a survey, reach out to your Customer Experience Manager.