Workvivo Support

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Articles

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  • Content Moderation / Keyword-based flagging of Inappropriate Content

    As an Admin, it is  possible to proactively identify keywords and phrases that do not meet the platform's Acceptable Use Policy or Terms & Conditions. These keywords can form the basis of automated...

  • Recognizing Colleagues with Badges

    Badges are a company-wide way to drive engagement in the workplace and boost employee recognition. They can also raise awareness of employee contributions in the organisation. Workvivo supports: S...

  • Changing the order in Apps and Documents

    When you add items to the Apps or Documents sections, they appear in the order they were created. To rearrange them, click on the Sort button from the left-hand menu. Use a click and drag motion to...

  • Create/Edit Links Sidebar Widget

    If you would like to add a Links sidebar widget for quick access on the Workvivo homepage, you can set one up through the Administration section. Alternatively, if you choose to feature one app or...

  • Space Roles and Managing Access Roles

    Space Roles Workvivo supports User-Based Access Control meaning that there are different roles and permissions available to users. Within Spaces, there are a number of different roles available. Th...

  • Creating a Community Space

    Typically anyone can create a Community space but your organization might have restricted this permission to System Admins & Space Managers only. Before creating a space, you should know: Who the ...

  • Creating a Corporate Space

    Corporate Spaces appear at the top of the Spaces section as they are promoted by leadership and should have relevancy across the organisation. Corporate Spaces are always public and visible to ever...

  • Inviting People to Spaces

    There are 4 ways to add people to spaces: Users can opt in themselves if it's a Public space ("Join Space") or they can click "Request to Join" if it's a Private space Users can be invited by Spac...

  • Enrolling People and Teams to Spaces

    There are a number of ways to enrol people to Spaces: Auto-enrolling Everyone / Teams into Default Spaces If a Default Space is setup, each new joiner to the organisation / that team will automat...

  • Archiving or Deleting a Space

    A Space can be archived if it is no longer wanted or obsolete. Archived spaces can be unarchived at any time so archiving isn't a permanent deletion of the space or content within it.  If a space i...