Workvivo AI enhances productivity by guiding users through content creation and communication on the Workvivo platform. Features include Compose for generating internal communications, AI Assistant for support and insights, and Survey Builder for quick survey creation. Admins manage AI settings and permissions. Workvivo AI uses Zoom's technology without training models on customer content, ensuring data privacy with controlled third-party sharing.
Use Cases
Here are some use cases to get you started with Workvivo AI
- Governance & Compliance: Configure AI access and monitor usage to ensure responsible use, policy alignment and data protection
- Operational Efficiency: Enable AI-assisted content creation to reduce manual effort and maintain consistent tone and quality
- Communications Oversight: Use AI to summarize key updates to improve clarity and reduce noise
- Engagement Management: Review insights to identify communication gaps and support targeted engagement strategies
- Leadership Reporting: Generate AI summaries of feedback or activity data to provide actionable insights for leadership decision making
Device(s): Desktop
Roles / Permissions:
- Admin: Has "Manage AI" permission by default
- AI Manager: Can access and manage all AI settings within 'Workvivo AI'
- AI Chat User: Can access the Workvivo AI Assistant
- AI Compose User: Can access the Compose AI feature
- AI Surveys User: Can generate surveys using the AI feature
Note: The AI Chat User, AI Compose User and AI Surveys permissions also requires that the associated setting is enabled.
Availability: Workvivo AI needs to be enabled for your Workvivo instance in order to use it. Please reach out to your Workvivo point-of-contact.
Workvivo's AI empowers you to efficiently streamline your daily workflow, saving both time and effort. Workvivo AI is a ready to use AI companion experience with the following available features:
Compose
Allow users to generate content with controls to refine the tone, length or choose to include company values when posting updates on the Workvivo platform. Compose can be called on to suggest, create and revise internal communications like; Updates, Articles, Shout-outs and more.
Workvivo AI Assistant
Allow users to get assistance from Workvivo AI based on the Workvivo data that they have given it permission to access. Designed to enhance your Workvivo experience and provide quick, accurate answers to your questions. Workvivo AI Assistant has full access to the Workvivo Help Center, allowing it to provide comprehensive support on platform features and functionalities.
Custom Article Access - Workvivo AI can access and utilize information from articles created within Workvivo that have specifically been granted AI access permissions.
Custom Page Access - Workvivo AI can access and utilize information from pages created within Workvivo that have specifically been granted AI access permissions.
Survey Builder
Allow users to generate Surveys quickly with simple prompts. The AI-powered survey builder is designed to save you time and effort when creating surveys for your organization. Quickly generate customizable surveys by choosing from a variety of question types and layout options.
Admin Settings
Users with the AI Manager role can access and manage AI settings. Administrators can use the admin settings screen to enable or disable specific Workvivo AI features including the Workvivo AI Assistant, Compose, and Survey Generation capabilities across their organization.
Note on Data Usage
Workvivo AI is powered by and integrated with Zoom's AI technology. Workvivo does not use customer content to train our models or third-party models used in our features. Workvivo does not use any customer content to train Zoom’s or its third-party AI models.
We evaluate and update our models periodically and those used to support Workvivo AI may change from time to time. For features in Workvivo AI that use third-party AI model providers, we will share relevant data with those third-parties when you use the feature.
The third-party model provider is not permitted to retain the content used or generated by the feature, unless required by applicable law.