Workvivo provides organizations with a communication platform designed to increase employee engagement and centralise internal communications. It enables employees across the organization to share announcements, positive stories, updates and recognition.
A number of Workvivo customers use both Workvivo and MS Teams as part of their digital employee experience where MS Teams is often used for instant messaging or a quick phone call to a colleague.
By integrating Workvivo and MS Teams you can enable employees to navigate to a centralised location where they can check out any company updates along with instantly connecting to other colleague’s using MS Teams for transactional, real-time communication.
This also gives organizations the opportunity to share content across both applications again enabling faster, real-time communication and productivity, elevating employee engagement to a new level.
Our MS Teams integration enables the two platforms to work side-by-side; MS Teams for real-time instant messaging and Workvivo for updates, recognition, news and event posts.
The capabilities of the integration are:
- Initiate an MS Teams Chat from Workvivo with a Colleague
- Share a Post from Workvivo to an MS Teams Channel
- Automated Sharing of Workvivo Digests
When to use Workvivo
- Engage in public conversation with a team or the entire company
- Build a community
- Share thoughts on topics of personal importance
- Share my thought leadership
- Have dialog with Executive Leadership
- Publicly celebrate and recognize colleagues and teams
When to use MS Teams
- Get a hold of colleagues in real-time
- Manage a project
- Collaborate on documents
- Store/manage files
MS Teams Chat
When viewing a person’s profile on Workvivo you have the option to chat with that person on MS Teams which will bring them directly to the conversation in the MS Teams native application.
Ask your Workvivo point of contact to enable this setting for all users in your organization today.
Post Sharing
This integration allows users to share content from Workvivo to an MS Teams Channel, extending the reach of their content as well as raising awareness of the Workvivo application as users will be redirected to Workvivo from the MS Teams post.
Setup
To set up sharing to MS Teams you will need to create a Workflow in each MS Teams Channel to which you wish to allow sharing content to from Workvivo.
Below are the steps required to configure this in MS Teams:
1. Right-click on the channel you wish to setup and click on Workflows
2. Search for "Post to a channel when a webhook request is received" and click on the link
3. Enter a name - we recommend the name of the Workvivo Space. Press Next until the workflow has been created.
4. Click on the generated URL to copy it to your clipboard.
5. Edit the Workvivo Space:
- Enable the MS Teams Integration
- Paste the Webhook URL you copied in the last step.
Note: You will need to repeat this process for each MS Teams channel to which you wish to be able to share content from Workvivo.
User Sharing Experience - Global Post
User Sharing Experience - Space Post
Automated Sharing – Workvivo Digests
This integration can also be configured to automatically send weekly and daily digests from Workvivo to Microsoft Teams.
These digests can be configured at a Space level and will automatically send a summary of top posts, news articles, upcoming events etc. into a Microsoft Teams Channel.
This will keep users of MS Teams up to date on the activity happening in the Spaces within Workvivo and it will help raise awareness and promote usage of Workvivo.