Bryan Byrne
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Articles
Recent activity by Bryan Byrne-
SIEM API - Event Types and Definitions
The SIEM API allows you to query security-related events associated with your users and organisation in Workvivo. This helps you monitor login activity, user actions, and key system changes for sec...
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Manager Not Mapping from Okta to Workvivo
Quick OverviewEnsure users are successfully provisioned with the correct manager in Workvivo by confirming that the required custom SCIM attribute for manager mapping is properly configured in Okta...
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HTTP 500 Error When Signing in via Okta SSO
Ensure users can successfully sign in to Workvivo using Okta Single Sign-On (SSO) by confirming the Workvivo application is correctly assigned and visible within the user’s Okta tenant.Error Messag...
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Troubleshooting the “Something Went Wrong” Login Error
Ensure users can successfully sign in to Workvivo by confirming they are not logged in to multiple accounts in the same browser session.Error MessageIf a user encounters the error:“Something went w...
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Troubleshooting Okta SCIM Profile Update Failures
Ensure users can be successfully provisioned and updated in Workvivo via Okta SCIM by confirming that all required user attributes are being sent correctly and that reactivation requests are suppor...
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Troubleshooting Azure AD SSO User Assignment Errors
Ensure users can successfully sign in to Workvivo using Azure AD (Microsoft Entra ID) SAML Single Sign-On by confirming the user has been assigned access to the Workvivo Enterprise Application.Erro...
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Troubleshooting Azure AD SAML SSO: Application Identifier Not Found Error
Ensure users can successfully sign in to Workvivo using Azure AD (Microsoft Entra ID) SAML Single Sign-On by confirming that the Identifier (Entity ID) and Reply URL (Assertion Consumer Service URL...
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Preparing Workvivo for an Identity Provider (IdP) Change
When a customer is moving to a new Identity Provider (IdP), there are two possible scenarios depending on whether user email addresses are changing.It’s important to follow the correct process to e...
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Troubleshooting Email and Password Login Errors in Workvivo
Ensure users can successfully log in to Workvivo using email and password authentication by confirming they are entering the correct email address and password.Error MessageIf a user sees the messa...
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Troubleshooting SAML Signature Validation Errors in Workvivo
Ensure users can successfully authenticate to Workvivo using SAML-based Single Sign-On (SSO) by confirming that the Base64-encoded X.509 signing certificate configured in both the Identity Provider...