Workvivo TV Templates enhance digital signage by allowing curated content playlists using powerful templates: Summary (displays updates, news, events), Video (uploads videos with auto subtitles), Poster (displays images like digital billboards), and Latest News (shows up to five news articles). Dashboards can be customized by admins or managers with options for timezone, language, weather, and display settings. Content can be auto-fed or manually selected, with features like QR codes and content exclusion available.
Workvivo TV Templates are the next evolution of the Workvivo TV add-on and delivers a true digital signage experience. Customers will have the ability to curate playlists of content based on powerful templates.
Check out the Workvivo TV - Dashboard setup article to learn more about setting up TV Dashboards
- Summary - This template allows you to display a combination of Workvivo content including updates, news articles, events and anniversaries all on the one screen. The content can be managed manually, or pulled automatically based on the audience selection.
- Video - This template allows you to upload and play videos across all connected screens with automatic subtitles included by default.
- Poster - This template is perfect for turning each screen into a digital billboard, allowing you to upload and display any image you want.
- Latest News - This template allows you to display a preview of up to five Workvivo news articles on screen.
Note: Workvivo TV is an add-on feature. To learn more, please reach out to your Workvivo CX Manager or submit a request on our Help Center.
Device(s): Desktop for setup, TV screen for displaying (see requirements below)
Roles / Permissions: Admins, or Dashboard Manager
Please note for a non-Admin to authenticate Workvivo TV, they must have the TV Dashboard Authenticator role
Getting started with Templates
To create a new Workvivo TV Dashboard, simply click the “New Dashboard” button on the main screen, this will take you to the “Dashboard Details” screen.
Configuring the Dashboard Details
In the details tab you will have the ability to modify the appearance of your dashboard. Configuration options include:
Overview
- Dashboard Name - The name given to the dashboard (example: Staff Break Room).
- Timezone - Set a timezone for your dashboard, all content on the screen will reflect that timezone. This is important when advertising upcoming global events such as town halls.
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Weather Location - Display weather information for any town or city location, this will display the current weather conditions and temperature on screen.
- Note: This feature is enabled by default but can be easily disabled if required.
- Language - The language selector allows you to set a language for each dashboard, ensuring everyone can enjoy the same great content in their local language.
Design
- Background Color - The color picker allows you to match the color of the dashboards to your exact brand color using simple Hex codes. Alternatively you can select from a choice of 10 pre-configured colors.
Display Options
Depending on the content you want to broadcast to your screens you have the ability to hide Likes & Comments as well as hiding when the content was posted.
You can also hide the time and date from the Workvivo TV top bar. This is handy, especially if the screens are installed in a remote location where the exact date/time cannot be detected.
As mentioned above we provide three content templates for Workvivo TV with more planned in the future. The following is a guide on how to set up and configure each template.
Once you have clicked the “Create” button on the dashboard details screen, the screen will reload, the create button will be replaced with a “Save Button” and the option to “Add Template” will appear on the left hand side of the screen.
Multiple templates can be added to create a playlist of content. (up to a max of 10).
Adding a Template
- Click the “Add Template” button to display a pop-up window on the screen.
- From this pop-up window, select the template you want to configure.
Clicking a template will close the pop-up window, and you will now see the template listed on the left-hand side of the screen.
Note: You can reorder templates by dragging and dropping them. To remove a template from the playlist, click the three-dot icon on the template and select "Remove Template."
You can also rename a template by simply clicking on the three-dot icon on the template and selecting "Rename Template"
The Summary Template
The summary template enables you to display a variety of Workvivo content, such as the activity feed updates, news articles, events, work and birthday anniversaries, and Welcome Wednesday (showing all newly joined employees between two Wednesdays), on a single screen. You can manage the content manually or have it automatically populated based on audience selection.
After adding the summary template to the playlist, click on it to customize its content.
Selecting Widgets
When using the Summary template, several content widgets are available, including:
- Activity Feed Updates widget
- Articles widget (showing featured articles)
- Events widget (showing upcoming events)
- Today widget (showing work anniversaries/ birthdays)
The Activity Feed Updates widget will always display on the Summary template. However, all other widgets can be toggled on or off to meet your requirements.
To manage these widgets, click the “Manage Template Display” button and toggle the content widgets on or off as needed.
Selecting Content
There are two options for displaying content on the summary screen:
- Autofeed - Allows you to display the latest updates, articles, and events for a global audience or from one or more spaces/teams. This is the perfect option for highly localized content or displaying content from special-purpose spaces related to campaigns or competitions.
- Manual Selection - Allows you to handpick the updates, articles and events that are displayed on your screens. This is a great option for communicating the most important corporate communications across the organization, but must be maintained as content can expire.
Autofeed
To automatically feed content to Workvivo TV:
- Click the Autofeed option (default)
- Select an audience (global and/or a combination of spaces and teams)
Once saved, a summary of the selected spaces/teams will be displayed on the screen.
Highlighted Content
When using the Autofeed option, an additional toggle will be available to enable Highlighted Content for the Summary template. If enabled, content with the highest engagement and/or from highlighted accounts over the last sixty days will be prioritized.
If no content meets this criteria, the Autofeed content will revert to its default setting, prioritizing the latest content.
Exclude Accounts
If you are feeding content automatically from spaces/teams but still want to have control over content from specific accounts, you can do this by listing the accounts to exclude.
Note: This functionality is not available if using the manual content selector.
To exclude a user account:
- Click on the “Select Exclude Accounts” input field
- Select one or more user accounts to exclude
- Click “Ok”
- Review excluded accounts
Note: This functionality is not available when using the manual content selector.
Manual Selection
To manually select feed content shown on the Summary template:
- Click the “Use Selected Content” toggle to on.
- Click the “Add Content” button, a pop-up will then appear.
There are two ways manually add content to the summary template:
- Add Link - Allows you to manually paste a URL from anywhere in the application.
- Select Content - Allows you to search for and add content
Add Link
- Select the content type. This can be an "Activity Feed Item", "Article" or "Event".
- Provide a title, this will help you better identify the content.
- Enter the URL, this must be content within Workvivo.
- Provide an expiration date, content will remain on the screens until manually removed or the content expires.
Select Content
- Scroll through all the latest content chronologically or search for specific pieces of content.
- View a preview of the content or click the view button to be taken to the update, article or event.
- Click the green + icon
- Once the + icon is clicked, the URL will be copied and automatically populated in the “Add Link” screen.
- Fill out the remaining details including title and expiring date.
- Click Save.
You can view all content, their status and expiration date from the content table. The type of content is easily identifiable by the icon.
Example of the Summary Template on Workvivo TV:
The Video Template
This template allows you to upload and play videos across all your screens with auto generated subtitles included by default. Videos will play for their full duration before cycling onto the next template.
Once you have added the video template to the playlist, click on it to modify its content.
- Click “Browse Files” to upload a video from your device or simply drag and drop a video into the uploader.
- To delete the video, click “Remove”
You also have the option to add a QR code to a video template (please note that a video should be uploaded into the template for the QR code to show on the screen):
Please note:
- Do not forget to click save in order to save the video template content.
- Supported video formats include MP4 and MOV.
- Both Landscape and Portrait oriented videos are supported but for best results we suggest using landscape oriented videos.
- Videos will play without sound but will avail of the auto subtitles feature in the Workvivo video player.
- Subtitles will be generated for the language detected in the video.
- If the TV dashboard language differs from the detected language in the video, subtitles will be automatically generated and displayed on the video.
- Generated subtitles can be disabled by setting the “Do Not Display Subtitles” toggle to ON. This is helpful if the video being uploaded already contains built-in subtitles.
The QR code is watermarked with enhanced experience and won't overlap with the video subtitles.
Click here to learn more about Using Videos in Posts.
The Poster Template
The poster template turns each screen into a digital billboard, allowing you to upload and display any image. With a default 30-second cycle time, we recommend using 1920px x 1080px dimensions for your poster image.
Once you have added the poster template to the playlist, click on it to modify its content.
- Click “Browse Files” to upload an image from your device or simply drag and drop an image into the uploader.
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Once an image is uploaded, a display timer field is enabled, allowing you to set the display time for the Poster template:
- The default is set to 30 seconds, and the max display time is 3600 (60min)
- You can delete the image by clicking “Remove”.
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You also have the option to add a QR code to a poster template (please note that an image should be uploaded into the template for the QR code to show on the screen):
Please note:
- Do not forget to click save in order to save the poster template content.
- Supported image formats include JPG/JPEG, PNG, JFIF and GIF.
- Both Landscape and Portrait oriented images are supported but for best results we suggest using landscape oriented images.
The QR code is watermarked and positioned in the bottom left corner.
Example of the Poster Template with QR code on Workvivo TV:
The Latest News Template
The Latest News template displays a preview of Workvivo news content to encourage further reading in the app. It can show up to five news articles with a total cycle time of two and a half minutes.
Content can be selected using the Autofeed option or through Manual Selection, similar to the Summary template.
Note: Articles must be "Hero" articles if Global or "Featured" if in spaces to display on screen.
1. Autofeed
To automatically feed news content to Workvivo TV:
- Click the Autofeed option (this is the default).
- Select an audience. The audience can be global or one or more spaces.
2. Manual Selection
To manually select news content for Workvivo TV:
- Click the “Use Selected Content” toggle to on.
- Click the “Add Content” button, a pop-up will then appear.
- Content can be added by providing a url, or by selecting content from a menu (see summary template for full walkthrough)
You can view the select news content content, their status and expiration date from the content table.
Example of the Latest News Template on Workvivo TV
Sorting Templates
Templates can be rearranged by clicking on them in the left navigation panel and dragging them into position.
Renaming Templates
It is good practice to rename templates in order to make them more identifiable. To rename a template, click the three dot icon and select "Rename Template".
Note: Subtitles are automatically shown on the video. To turn them off, simply enable the "Do not display subtitles" toggle.
Image Dimensions and Guidelines
Background Images
- Dimensions: 500px x 1000px
- Format PNG, JPG
Activity Feed Images
- For best results when displaying a post with a single image, choose a landscape oriented image as portrait oriented images will always display blank space to the left and right of the image.
- For posts containing multiple images, both landscape and portrait oriented images are acceptable.
Article Images
- Follow the standard article image guidelines
- Dimensions: 800px x 330px. Safe Space for text and important elements of an image: 490px x 330px (centered)
Event Images
- Follow the standard article image guidelines
- Dimensions: 500px x 330px. Safe Space for text and important elements of an image: 500px x 255px (centered)
Supported Content Types
Workvivo TV supports the following activity feed content types:
- Standard Updates
- Value Updates
- Shout Outs
- Polls
- Acknowledgments
- Say Hi's
- News Articles
- Events
- Anniversaries/ Birthdays
Template Cycle Times
The following outlines how long each template will display on screen for:
- Summary - 2 minutes 30 seconds
- Latest News - 2 minutes 30 seconds
- Poster - default set to 30 seconds, and can be set manually up to 60 min
- Video - full duration of the video