Sarah Ryan

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Activity overview

Latest activity by Sarah Ryan
  • Sarah Ryan created an article,

    Incident Logging

    Incident Logging A Customer’s Authorised Support Users may submit Incidents to the Help Desk during normal working hours (Monday to Friday 09:00 – 17:30 GMT+1).  Incidents are submitted ...

  • Sarah Ryan created an article,

    Incident Prioritisation and Response Times

    Incident Prioritisation Each Incident is given a priority of 1, 2 or 3 (“Priority”) based on the severity of the Incident and the Services being provided. Each Incident will be assigned an initia...

  • Sarah Ryan created an article,

    Box Integration

    What is it? Our Box integration enables users to connect their Box account to their Workvivo account so that they can browse & upload Box files directly through the Workvivo UI when posting an upda...

  • Sarah Ryan created an article,

    Twitter, LinkedIn, Facebook, and Weibo

    Social Advocacy Workvivo’s Social Advocacy Feature allows Employees to connect their Social Channels to their Workvivo account and share posts from their Workvivo Activity Feed. Supported Social C...

  • Sarah Ryan created an article,

    Creating Space Categories

    Categorizing your Spaces can enable users to quickly search for Spaces that they may be interested in. This creates an index of all Spaces and makes the navigation of the Space section quicker and ...

  • Sarah Ryan created an article,

    Spaces and Space Types

    Spaces are micro-communities or interest groups where colleagues can come together, share information, knowledge and good news stories. Regardless of the space type, content posted to a Space will ...

  • Sarah Ryan created an article,

    Encouraging External Contributions through External Spaces

    With Workvivo's External Spaces, you can invite external contributors to receive and share information and content with your teams through a dedicated External Private space on Workvivo. Device(s)...

  • Sarah Ryan created an article,

    Using Workvivo as an External Contributor

    Device(s): Desktop and Mobile Roles / Permissions: External Contributors  Logging into Workvivo When you invite an external contributor to a Workvivo External Space, they receive an email invitin...

  • Sarah Ryan created an article,

    Viewing the Organisational Chart

    An organisational chart is a handy resource for employees, helping them to familiarise themselves with names and faces within your company. Navigate up and down and across the organisation directly...

  • Sarah Ryan created an article,

    Single Sign On Support

    Authenticating Users The majority of Workvivo customers choose to integrate with a third-party federated identity management solution for the purposes of authenticating users in the Workvivo platf...