Security & Support Policy

Support Policy & SLAs

• Using the Workvivo AI Agent Chatbot
• Workvivo Support Profile
• Incident Logging
• Incident Prioritization and Response Times

Data Privacy

• Privacy Policy
• Data Retention

Security

• Multi-Factor Authentication (MFA) Setup with Duo
• Multi-Factor Authentication (MFA) Setup with Google Authenticator
• Multi-Factor Authentication (MFA)
• ISO27001 and SOC2
• Application Security
• Mobile App 2FA - Biometric / Passcode Authentication

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