We advise that the workvivo.com domain is added to an Allow List in your mail system so that Workvivo emails are not blocked or sent to spam. By default they come from no-reply@workvivo.com.
Please note that some users may still not be able to download / view images for security reasons.
Some of our customers have set up a custom from address for Workvivo email notifications e.g. a new article published, you've received a shout-out. Having a custom from address can help increase open and read rates as colleagues recognise your company's brand. Please get in touch if you wish to explore this option.