Creating a Community Space

Typically anyone can create a Community space but your organization might have restricted this permission to System Admins & Space Managers only.

Before creating a space, you should know:

• Who the Space Owner(s) and Admin(s) are - to ensure the space is sustainable, you need a few people who will lead content generation and maintain the direction of the space
• The purpose of the space - this sets the vision and direction of the space which should be outlined in the Space Description
• What types of content the Owners plan to publish - ideally they plan posts, events, and articles around a key pillar of conversation to ensure the longevity of the space
  • We recommend that all Space Owners create a Content Calendar for the first 1-2 months and continue planning content after that
  • If a space is no longer required or there is little to no activity, the space should be archived after a review

Device(s): Desktop

Roles / Permissions: All users or System Admins & Space Managers only (depending on your organization's settings)

How do I create a Community Space?

On desktop, from the top navigation bar, click “Explore” and select "Spaces".

1. Click “Create New Space” on the right-hand side and the Create Space window appears
2. Upload an icon (200px x 200px) and a banner (2000px x 474px)
3. Add details including Name, Description
4. Select Categories (these must be created first in order to select)
5. Choose the Features (content types) that space owners and admins should be able to use and create - news articles, events, space documents, and or pages
6. Is this a community or corporate space? Choose Community
7. Is this a mandatory space? Optional membership means members can choose to leave the space. If it's a mandatory membership space, once they join or are enrolled in the space, they cannot opt out / leave the space.
8. Is this space open to external users? If you are creating a space for staff, this is an Internal space. Speak to your Workvivo point of contact to learn more about external spaces.
9. Who can join this space? Choose whether it’s Public or Private (or Hidden if this option is enabled for your organization) 
10. Who can post content on this space? Choose who can post updates to the space –  all members or just space owners, space admins and moderators. Note: All members will still be able to like and comment on content even if they cannot post.
11. Click "Save" when ready

How do I edit my Space?

Once a Space is created, the Space Owner or Space Admin can edit the above settings at any time. Open the Space and click "Admin" on the right hand side and then click "Edit Space" from the Space Management menu.