There are a number of ways to enrol people to Spaces:
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Auto-enrolling Everyone / Teams into Default Spaces
- If a Default Space is setup, each new joiner to the organisation / that team will automatically get enrolled in that space.
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Enrolling individuals to Spaces
- On a case by case basis - The user will be made a member, there is no need to invite them.
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Enrolling users by Manager
- To enrol users based on who their manager is we can map a space to a manager ID.
Note: If you wish to enrol users by manager. Please email support@workvivo.com to get this set up.
Device(s): Desktop to set up
Roles / Permissions: System Admin
How to Auto-Enrol Everyone / Teams to a Space
It is possible to auto-enrol Everyone in the company or particular Teams (Departments/Locations) to a specific space by setting it up as a default space.
This means that:
- Any new joiners will automatically be added to the Space when they start in the company.
- If a person moves to another Team, they will get added to that Team's default spaces.
Note: To maintain knowledge and connections made, a user is not removed from a default space if they change Team. They can either opt to leave the Space or the Space Owner / Admin can remove them as a member via the Manage Access section.
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As a system Admin, go to the Spaces section under the Explore tab.
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Click on the Filter button on the right hand side of the screen and select "Manage Default Spaces"
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Under 'Configure default spaces', choose which group you want to enrol from the drop-down, either:
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Everyone
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A Team (where a team is a group set up in the Teams Directory)
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Under 'Add new space', select the space from the list
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Once you are happy with your selection, click "Add to default"
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This may take some minutes to process based on the size of the group to be enrolled
Repeat this for each team you wish to enrol in the space.
Once a team / everyone has been enrolled in a Space, it can't be undone i.e. individuals would have to leave the space themselves or the space owner/admin would have to manually remove them one by one from the Manage Access section.
Note: Users will not be notified when they are added to a Default Space. If you have enabled "Would you like to send a welcome email to new members when they join?" in that Space, then new users that manually join the space will be sent the Welcome Email.
Auto-Unenrollment from Default Spaces
Users who are automatically enrolled in a default space can also be automatically un-enrolled at the space level if they are removed from a team or change teams.
Note: Users with the following elevated roles will not be removed even if they no longer fit the enrolment criteria.
- Global Admins
- Space Owners
- Space Admins
- Space Moderators
This is to ensure the relevant individuals needed to mange the space remain in place. If you wish to remove these individuals you will need to do so manually.
Enabling Auto-Unenrollment
An organization's Admin can enable this feature by following these steps:
- Select "Edit Space".
- Enable the toggle for "Enable auto unenroll for this space".
Note: This toggle is disabled by default and applies only to default spaces.
This feature is opt-in. To enable it, please contact your Customer Success Representative.
How to Enrol Individuals to a Space
There is a function which allows a system Admin or Space Manager to auto-enrol people in a space. There is no need to invite colleagues with this approach.
Please contact your Workvivo project manager or Workvivo support to enable this setting for your organisation.
1. Open the space
2. Click the "Admin" button and then "Enrol Members” from the drop-down
3. Select colleagues from the list OR paste their email addresses in a list (no commas, semi-colons or spaces between them)
4. Colleagues will be added as a member shortly
How to Enrol Users by Manager
To enrol users based on their manager we can map a space to a manager ID, which means all of a managers direct and indirect reports would be added to this space. In addition to this, if a user changes reporting lines, their space membership will also be removed.
You can email support@workvivo.com to get this set up.