Admins can add delegates for other users through the Administration - Delegate Access section. That user will get a notification to say a delegate has been set up for their account.
Note: The Delegate Access screen may need to be switched on for your organization so please ask your Customer Experience Manager to enable it for you.
Adding a Delegate for another Person
To add a delegate for a colleague or to give a user access to post from a service account / alias:
- Open the User Menu
- Click Administration
- Open the Delegated Access section
- Click "Add Delegate"
- Under User, choose the user who needs a delegate set up
- Under Delegate, select the person who should have delegate access from the list
- Click "Add"
The user receives a notification saying a delegate has been setup for them by an Admin.
Delegates can be easily viewed on the Delegate Access page.
Delegates can also be removed if needed.