The Teams Leaderboard Dashboard allows you to compare all your teams against each other, and help you identify who your top performing teams are, which teams are providing the most content and which teams are engaging the most. It can be viewed from both an absolute and relative standpoint.
It is also extremely useful to help understand which teams are very active, so team managers may share their strategies with others, as well as which teams might need more help and support.
Device(s): Web only
Role(s): Admin, Analytics Viewer
Availability: Paid add-on, to learn more please reach out to Sales or your Workvivo point-of-contact
Access the Teams Leadership Dashboard from Admin > Analytics > Advanced Usage.
Top 10 Teams by number of Posts/Comments/Reactions
A leaderboard of the top 10 teams based on three simple metrics: the most posts, the most comments and the most reactions within the selected time period. As this shows absolute numbers, it is heavily influenced by the amount of team members, and care should be taken if using this to compare different teams (naturally teams with more members are likely to have more posts/visible interactions).
Top 10 Teams by Ratios: Active Engagement
The ratio leaderboards are a better way to compare teams as they factor in the number of team members.
Top 10 Teams by Percentage Active Posting
This ratio shows the number of unique users posting as a percentage of the active user count. This is useful to understand what percentage of the active users in a team actually posted. A post includes any content that results in a feed post (updates, shoutouts, questions, answers, articles, events, livestreams and documents).
Top 10 Teams by Percentage Active Commenting
Shows the number of unique users commenting as a percentage of the active user count.
Top 10 Teams by Percentage Active Reacting
Shows the number of unique users reacting as a percentage of the active user count.
Top 10 Teams by Ratios: Passive Engagement
These ratios look at other types of usage metrics, such as the number of days active, feed loads and impressions (views of content). It is a useful other lens to compare teams, as passive consumption is still valuable and important. These are best used as high level indicators of the amount of use, and to compare teams.
Top 10 Teams by Average Days Active per Active User
Gives a sense of, on average, how many days in the period of time users in a team were active. Helps to develop an understanding of how embedded the use of Workvivo is in a team.
Top 10 Teams by Average Impressions per Active User
Gives a sense of how many pieces of content an active user has seen, on average, for that team between the dates selected. This gives a good indication of the depth of use of Workvivo.
Top 10 Teams by Average Feed Loads per Active User
Gives a sense of how many feed loads an active user pulls, on average, for that team between the dates selected.
This gives a good indication of the depth of use of Workvivo coupled with the impressions metric above. It should be borne in mind that the first feed load is automatic when a user opens Workvivo (on a page containing a feed).
Team KPI Comparisons
This table allows for the comparison of KPIs across all teams (not just top 10), and the ability to order by whatever KPI you would like. It also includes the number of unique active users in a team between the two dates selected, as well as the unique poster, unique commenter and unique reactor counts.
Team Active Engagement Ratio Comparisons over time
This visual is best used by selecting a small number of teams. It allows for the comparison of the active engagement ratios over time between teams. Use the quick filter to switch between the different ratios. This is very useful to see how these critical ratios change over time, and to compare teams of different sizes to one another.
Monthly Active Engagement Ratios Comparisons over time
This table is a tabular version of the above graph, but allows us to compare all ratios at once at a monthly level.
Key Definitions
- Days Active: a count of the number of days unique team members were active. e.g. if there were three unique users active on Day 1, two on Day 2, none on Day 3, six on Day 4. The days active for that period would be eleven.
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Average Days Active per Active User: Days Active divided by the number of unique users who were active in the time period. In the example above, the active users could be any number >=6 (because there were 6 team members active on Day 4) and <=11 (if all users active above were unique). Therefore this ratio could be any number from 1.83 (11/6) to 1 (11/11). This ratio should be used as a high level indicator to compare teams, rather than a reportable KPI that explicitly means something. A higher number here will indicate more use per active user.
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Impression: this is a view of content. If the content appears into the viewport (aka browser window, mobile app) we count an impression.
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Feed Load: this is when the feed is loaded. The first 5 posts are loaded in the initial feed load, then if the user scrolls to the end another 5 posts are loaded in a second feed load, and so forth. Each 'load' is a feed load.
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Active User Post Ratio: the percentage of active users who posted. Calculated as the count of unique users that posted, as a % of unique active users. e.g. 12% would mean that there were 12 unique users who posted if there were 100 unique active users.
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Active User Comment Ratio: Similar to post ratio, but for unique users who commented.
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Active User Reaction Ratio: Similar to post ratio, but for unique users who reacted.
How do I sign up?
If you think the Advanced Analytics Add-on might be for you please reach out to your CSM or Sales contact to organise a demo and quote.