About User Roles
Workvivo supports User Based Access Control (UBAC), e.g. only an “Admin” and “Editor” can publish global News Articles and Events.
Refer to our System Roles and Access Control Matrix below, when deciding who should have which role and which permissions.
What roles are available?
For the full list, see the table below. The main roles are:
- General Employee - everyone has the General Employee role by default
- Admins - this is the role with the most permissions available, a few Admins are typically required for overall platform management
- Editors - a few Editors should be assigned, these are the people responsible for posting global news articles and sharing events. They can also support Admins with managing pinned posts on the main activity feed
- Space Manager - 1 to 2 Space Managers should be assigned to support overall Spaces management and Space Owners / Admins in their roles. They can manage a space without being a member of that space. Note: If the space is Private, they cannot see its content
- Moderators - 1 to 2 moderators are recommended to support Admins with moderation activities. They can delete any update from the main activity feed (updates, shout-outs, goal/value update), excluding Articles. If a post is reported, Moderators will get notified and have authority to review and delete the post if appropriate. See our Reported Posts article for more information.
| Role | Permissions |
| General Employee Access | Can view, like, comment, and post to the permitted audience. |
| Admin |
Create and Edit All Articles Manage Content Calendar |
| Editor |
Create & Edit Global Articles Create and Edit Team Events for any Team Post Globally Pin Global Posts Schedule Posts Manage Podcasts Create Zoom Webinar Edit Global Pages Manage Content Calendar Manage Campaigns Manage Featured Articles Publish Articles on behalf of others |
| Org Goal Editor | Edit Org Goals & Values |
| Moderator | Moderate Activities |
| Event Editor | Create and Edit Global Events Create and Edit Team Events for the Teams they belong to Create and Edit Space Events for the Spaces they are a member of |
| Article Editor |
Create and Edit Global News Articles Create and Edit Team Articles for the Teams they belong to Create and Edit Space Articles for the Spaces they are a member of |
| Space Manager |
Create community Public, Private or Hidden Spaces Manage Space Access for all Spaces Invite Space Members to any Space View Space Analytics Edit any Space Archive any Space Enrol User(s) To any Space |
| Badge Admin |
Create Badges Edit Badges Revoke Badges Assign Badges Delete Badges |
| Global Pinning | Pin Global Posts and Manage Pinned Posts |
| Podcast Manager | Manage Podcasts |
| Post Scheduler | Schedule Posts |
| App Launcher Editor |
Add and Edit Apps and Documents |
| People Admin |
Add, Edit and Remove People Cannot Grant / Revoke roles from Users |
| Space Approver | Approve Spaces |
| Post Acknowledgements Manager | Manage Acknowledgement Posts |
| Developer | Granting a user the Developer role allows them to create API Apps. Those Apps can be given permissions, up to and including Admin permissions so make sure you trust the user before granting them this role. |
| It Administrator | Manage Authentication Settings |
| Billboard Manager | Manage Billboards |
| Content Writer |
Edit Articles Submit Content |
| Media Library Manager | Manage Gallery |
| Global Pages Editor | Edit Global Pages |
| Livestreamer | Broadcast Livestream |
| Newsletter Manager | Create and Edit Newsletters |
| Tv Dashboard Authenticator | Grants a user the ability to authenticate a Workvivo TV Dashboard |
| Dashboard Manager | Manage Dashboards |
| Say Hi Manager | Manage "Say Hi" |
|
Analytics Viewer |
View Analytics Dashboards |
| Social Advocate | Make Links Shareable |
| Campaign Manager |
Manage Campaigns |
| Content Calendar Manager |
Manage Content Calendar |
Click here to learn more about Granting Roles to other users.