Welcome emails are issued to the email addresses of all provisioned users on Workvivo on launch day. Please note that these emails are sent to all users who have not previously activated their Workvivo account.
Welcome emails can also be resent as a reminder after launch, to users who have not yet logged in, if required.
Once live, Workvivo can also issue these emails to any new joiners automatically.
If you would like to trigger welcome emails to inactive users (those that have yet to log in), or set up an automatic welcome email for new joiners - please reach out to your Workvivo Customer Experience Manager.
Device(s): Desktop, Mobile
Roles / Permissions: All users receive welcome emails
Availability: This feature is enabled by default- please reach out to your Workvivo Customer Experience Manager to learn more.
Sample Welcome Email
Things to be aware of:
- The colors in the top and bottom banners of the email will match the primary and secondary colors set for your platform. Your organization logo will appear on the top banner
- If your organization has SSO authentication in place, the button will say “Open Workvivo”
- If your organization has Password authentication in place, the button will say “Set up Password”
- The Subject, Intro, Outro and Salutation/Signature text can be customized
- Feel free to review the below examples and provide your Workvivo point-of-contact with the desired wording for your organization
- Please use the attached Word document(s) to customize your welcome email
Email Templates
Welcome Email for Password Authenticated Users
Subject (editable):
Welcome to Workvivo! Set up your password.
Address (cannot edit): Hello [First Name],
Intro (editable):
Your workplace has started using Workvivo, a dedicated platform for collaboration, information and knowledge sharing, to provide a better and more engaging experience at work.
You can now:
- connect with colleagues across the organization
- get the latest news and updates
- access apps and frequently used tools
- give shout-outs to colleagues who have helped or supported you
Your user account is almost ready - to get started you just need to set up a password. Passwords must be at least 8 characters with a mix of uppercase and lowercase letters. Click on the button below to go to Workvivo and finish setting up your account.
Button (cannot edit): Set up Password
Outro (editable):
Once you set up your password, you'll be logged into Workvivo and you can start using the platform straight away.
Don’t forget to check out the mobile app which is available for iPhones from the App Store and for Android phones from the Google Play Store.
Salutation/Signature (editable):
Welcome aboard. Enjoy getting to know your new platform.
-- Team Workvivo
Welcome Email for Single Sign On (SSO) Users
Subject (editable):
Welcome to Workvivo!
Address (cannot edit): Hello [First Name],
Intro (editable):
Your workplace has started using Workvivo, a dedicated platform for collaboration, information and knowledge sharing, to provide a better and more engaging experience at work.
You can now:
- connect with colleagues across the organization
- get the latest news and updates
- access apps and frequently used tools
- give shout-outs to colleagues who have helped or supported you
Your user account is almost ready - to get started you just need to click on the button below to go to Workvivo and finish setting up your account.
Button (cannot edit): Open Workvivo
Outro (editable):
Don’t forget to check out the mobile app which is available for iPhones from the App Store and for Android phones from the Google Play Store.
Salutation/Signature (editable):
Welcome aboard. Enjoy getting to know your new platform.
-- Team Workvivo